Help Scout vs Crisp

Side-by-side comparison of Help Scout and Crisp to help you choose the right tool.

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Feature Help Scout Crisp
Pricing $22/user/mo Free / $25/mo
Rating ⭐ 4.6/5 ⭐ 4.5/5
Categories customer-support customer-support
Shared inbox ✅ ❌
Knowledge base ✅ ✅
Beacon widget ✅ ❌
Workflows ✅ ❌
Reports ✅ ❌
Customer profiles ✅ ❌
Live chat ❌ ✅
Chatbot ❌ ✅
Email ❌ ✅
CRM ❌ ✅
Co-browsing ❌ ✅

Help Scout

Shared inbox and help center for growing teams

Try Help Scout →

Crisp

All-in-one customer messaging platform

Try Crisp →
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