Help Scout vs tawk.to
Side-by-side comparison of Help Scout and tawk.to to help you choose the right tool.
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| Feature | Help Scout | tawk.to |
|---|---|---|
| Pricing | $22/user/mo | Free |
| Rating | ⭐ 4.6/5 | ⭐ 4.4/5 |
| Categories | customer-support | customer-support |
| Shared inbox | ✅ | ❌ |
| Knowledge base | ✅ | ✅ |
| Beacon widget | ✅ | ❌ |
| Workflows | ✅ | ❌ |
| Reports | ✅ | ❌ |
| Customer profiles | ✅ | ❌ |
| Live chat | ❌ | ✅ |
| Ticketing | ❌ | ✅ |
| Chat history | ❌ | ✅ |
| Triggers | ❌ | ✅ |
| Mobile apps | ❌ | ✅ |
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