Intercom vs Chatwoot
Side-by-side comparison of Intercom and Chatwoot to help you choose the right tool.
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| Feature | Intercom | Chatwoot |
|---|---|---|
| Pricing | $39/seat/mo | Free / $19/agent/mo |
| Rating | ⭐ 4.5/5 | ⭐ 4.4/5 |
| Categories | customer-support, marketing | customer-support |
| AI chatbot (Fin) | ✅ | ❌ |
| Messenger | ✅ | ❌ |
| Help Center | ✅ | ❌ |
| Product tours | ✅ | ❌ |
| Outbound messages | ✅ | ❌ |
| Analytics | ✅ | ❌ |
| Live chat | ❌ | ✅ |
| ❌ | ✅ | |
| Social media | ❌ | ✅ |
| ❌ | ✅ | |
| API | ❌ | ✅ |
| Self-host | ❌ | ✅ |
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