Chatwoot

Open-source customer engagement platform

⭐ 4.4/5 (800 reviews)

About Chatwoot

Chatwoot is an open-source alternative to Intercom. Live chat, email, social media, and more in one platform you can self-host.

Key Features

  • Live chat
  • Email
  • Social media
  • WhatsApp
  • API
  • Self-host

✅ Pros

  • Open source
  • Self-host option
  • Multi-channel
  • Good API

❌ Cons

  • Self-host complexity
  • Less polished than Intercom
  • Smaller ecosystem
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